Last Updated: October 2025
Welcome to The Wags Club. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before booking or using our services.
1. General Information
The Wags Club provides dog daycare, boarding, grooming, training, and related pet care services in Los Angeles, California. By using our website or booking services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.
2. Bookings and Payments
- All reservations must be made through our website, by phone, or in person.
- Payment is required at the time of service or as specified during booking.
- Prices, packages, and promotions are subject to change without notice.
- Late cancellations or no-shows may result in a fee, as stated in our cancellation policy.
3. Pet Requirements
To ensure safety and well-being:
- All dogs must be up-to-date on required vaccinations.
- Dogs must be spayed or neutered (unless under 6 months of age).
- Dogs must pass a temperament evaluation before group play or boarding.
- The Wags Club reserves the right to refuse service to any pet for health, safety, or behavioral reasons.
4. Liability and Responsibility
- While every effort is made to ensure your dog’s safety and comfort, you acknowledge that pet care and play involve inherent risks.
- The Wags Club and its staff are not liable for any injury, illness, or loss that may occur, except in cases of proven negligence.
- Pet owners are responsible for any damage caused by their dog to facilities, staff, or other animals.
5. Health and Emergency Care
- If your dog becomes ill or injured while in our care, we will attempt to contact you immediately.
- In case of emergency and if you cannot be reached, The Wags Club is authorized to seek veterinary care at your expense.
6. Use of Images and Media
By using our services, you grant permission for The Wags Club to use photos or videos of your pet for marketing or social media purposes unless you request otherwise in writing.
7. Website Use
- All content on this website (text, images, logos) is the property of The Wags Club and may not be reproduced without permission.
- You agree not to misuse or interfere with the website or its features.
8. Privacy
Your personal information is handled in accordance with our Privacy Policy, which explains how we collect and use data.
9. Changes to Terms
The Wags Club reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
The Wags Club
Los Angeles, CA
📧 info@thewagsclub.com